Shipping policy

This Shipping Policy applies to all the products purchased from Firepole Marine LLC.

Firepole Marine LLC is committed to delivering our products in good condition to the address indicated by the customers during the checkout process. In order to optimize delivery, we encourage our customers to provide an address in which the order can be delivered within normal business hours.

SHIPPING TIMES

Average transit times to the United States: 5-7 Business days

TRACKING INFORMATION

Firepole Marine LLC provides the tracking numbers once they are available and the order has been processed. Once the order is shipped, a notification will be sent to the email address provided at the time of purchase containing tracking information.

DELAYS

Firepole Marine LLC is not responsible for delays in shipping or delivery, due to Acts of God, delays caused by the courier or any other uncontrollable events.

INNACURATE DELIVERY ADDRESS

Firepole Marine LLC is not responsible for lost or undelivered packages due to inaccurate shipping addresses, please be sure to provide an accurate shipping addresses, at the time of checkout.

SECURE DELIVERY ADDRESS

Firepole Marine LLC recommends customers provide a secure delivery address location. Firepole Marine LLC is not responsible for lost or stolen parcels.

CONTACT INFORMATION

If you have questions or concerns about our Shipping Policy, please drop us a line.